Synchronize Symbol Users with your Google Workspace

Symbol's integration with Google Workspace allows for seamless synchronization of users between your Google account and the Symbol Security platform.

Google Integration is available to help with User Management.

Symbol provides integration with Google Workspace to enable the flow of data from Google directly into the Symbol Security application. All your users and select information will be synced from Google, keeping your user population accurate and up to date.

Benefits of integrating Google:

  • ‘Sync Now’ Google synchronization mode is available to synchronize user data between the Symbol platform and Google.
  • Allows admins to Approve/Deny users before adding them to the main roster in the app. This feature helps manage the importation of group emails and other ‘non-user’ email addresses.
  • If you are an MSP/vCISO, this integration allows you to set up a different Google integration for each of your companies, allowing for ongoing automated upkeep of each company’s user list.

How to integrate Google:

  1. **Go to the Company Portal Settings
    ** If you’re an MSP/vCISO partner, access the Company Portal where you want to do the integration and click on the Settings item from the left sidebar navigation.

Remember: Google will be integrated at each Company level, and not at the MSP/vCISO level.

image (25)
  1. Click on the “Integrate Google Workspace” button**.**

  2. You’ll be redirected to Google. Select the account you want to use for the integration.

  3. Click on Continue to allow Symbol Security to access your users/groups.

image (26) 5. **Wait for Confirmation
** As soon as the Google account has successfully integrated you will get a confirmation banner alert notification in the same screen where you clicked the “Integrate Google” button. Additionally, you will receive an email notification regarding the integration if new users are located.

image (24) 6. Approve/Deny Users
Once you have integrated Google with Symbol, the integration process of identifying and importing new users will begin. This step will take approximately 15-30 minutes depending on how many users you have in your Google account.

If the app finds users on your active directory you will receive an email alerting you that new users have been found, along with a link pointing to the “Pending For Approval” list where you can approve or Deny them. You can also log in directly to your Admin Portal and navigate to the company users section.

If any of your Google users already exist in the Symbol Platform they will be auto-merged after being approved. It means that all their information like training assignments, events, and personal details will be mixed once they have been manually/auto-approved. For further information read the Synced Users’ Matching article.

**Remember: **Users on the “Pending for Approval” list wont be added on training or phishing campaigns. Symbol won’t bill for those users unless you approve them.