How do I contact Symbol Security Support?

Symbol provides you with different ways to get in touch with our support team quickly. Take a look which they are, and which one best fit your needs:

Ticketing Portal

If you are an existing customer with access to the admin application and need assistance with a specific feature, have a general inquiry, or encounter a bug while using the platform, you can easily submit a request directly through the app.

Simply navigate to https://app.symbolsecurity.com/tickets and click the “New Ticket” button.

You can also access your ticket list at any time by:

Clicking the Lifebuoy icon (🛟) in the main header of the application.
Using the Global Search tool and selecting “Support Tickets”.

Contact Page

From our marketing site you can visit our contact page https://www.symbolsecurity.com/contact/ Here you can leave us a message by filling the contact form with your basic information. On this form you can post your inquires, doubts or feedback about whatever topic related with our application (Not only for support).

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Vía Email

You can also contact us directly by emailing us to [email protected]. We’ll be available to help you!.

Reach out our documentation page if you have doubts about any functionality of the app.